1. Introduction
At Elcare Pharma Private Limited, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with us—whether through our website, communication, or other services.
By accessing our website or sharing your information with us, you agree to the terms outlined in this policy.
2. What We Collect
We may collect the following types of personal information:
- Name, contact number, email address, and postal address
- Business or clinic name (for doctors and partners)
- Product inquiries, feedback, or communication details
- IP address, browser/device details, and cookies (when you visit our site)
We do not collect any financial, biometric, or health data unless voluntarily shared for a specific service or regulatory compliance.
3. How We Use Your Information
We may use your information for:
- Responding to product or service inquiries
- Managing orders, partnerships, or business communications
- Sending updates, newsletters, or product information
- Improving our website and services
- Complying with regulatory or legal requirements
We do not sell or rent your data to third parties.
4. Cookies & Tracking
Our website may use cookies or tracking tools to enhance your browsing experience and gather non-personal usage data. You can choose to disable cookies in your browser settings.
5. Sharing of Information
We may share your information with:
- Authorized service providers working on our behalf (e.g., website, delivery, IT support)
- Legal or regulatory authorities, when required
- Our internal teams for business operations
We ensure that any third party receiving your data adheres to privacy and confidentiality standards.
6. Security Measures
We take appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. This includes secure servers, limited access, and encrypted communication wherever applicable.
7. Your Rights
You may:
- Request access to your personal data
- Ask for corrections or updates
- Withdraw consent at any time
- Request deletion of your data, subject to legal limits
To exercise any of these rights, contact us via email (see below).
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. We encourage you to review it regularly.
9. Contact Us
For any questions, concerns, or to request data removal, please contact:
📧 ellcareppl@gmail.com
📧 ellcarepharma500@gmail.com