📌 Objective
At ELCARE PHARMA, our Code of Conduct outlines the values and principles that guide the behaviour of everyone associated with our organization. This includes employees, partners, vendors, distributors, and any external representatives. The Code ensures we operate ethically, responsibly, and in the best interest of the communities we serve.
1. 🧭 Our Core Values
- Integrity – We act honestly and uphold high ethical standards.
- Quality – We deliver safe, compliant, and effective ophthalmic products.
- Respect – We treat everyone with fairness, dignity, and professionalism.
- Transparency – We maintain open, honest communication with stakeholders.
- Responsibility – We are accountable to patients, partners, and the environment.
2. 🤝 Conflicts of Interest
We expect all stakeholders to avoid situations where personal interests conflict with those of the company.
- Do not use your position for personal gain.
- Disclose any business relationships that may pose a conflict.
- Seek guidance when unsure—transparency is key.
3. 🚫 Anti-Bribery & Corruption
ELCARE PHARMA has zero tolerance for bribery, kickbacks, or unethical favors.
- Do not offer, accept, or request any gift or payment that influences business decisions.
- Any hospitality or business gifts must be modest, transparent, and legally compliant.
- Report any suspected misconduct to our compliance email (see below).
4. Confidentiality & Data Protection
We respect and protect sensitive information, including:
- Product data and formulations
- Customer and vendor information
- Internal business strategies and documents
Sharing or misusing confidential data—intentionally or unintentionally—is a violation of this Code.
5. Fair Competition
We believe in ethical business practices and fair competition.
- Do not engage in price-fixing or market manipulation.
- Avoid speaking negatively about competitors.
- Represent ELCARE PHARMA honestly and professionally in all interactions.
6. 🌿 Workplace Conduct & Equal Opportunity
ELCARE PHARMA is committed to a safe, inclusive, and respectful work environment.
- We do not tolerate discrimination, harassment, or unfair treatment.
- All employment decisions are based on merit, not gender, caste, religion, age, or background.
- Speak up if you face or witness any misconduct.
7. 🧯 Health, Safety & Environment
We take all reasonable steps to ensure safe work conditions:
- Follow safety procedures at work and during distribution.
- Avoid substance abuse or unsafe behavior in the workplace.
- Be mindful of minimizing our environmental footprint through responsible practices.
8. 📱 Responsible Communication & Social Media Use
- Represent ELCARE PHARMA professionally online.
- Avoid posting confidential company information on social platforms.
- Personal opinions should not be misrepresented as company views.
9. 📩 Reporting Violations
If you witness or suspect a violation of this Code, you are encouraged to report it.
You may contact us confidentially via email:
- 📧 ellcareppl@gmail.com
- 📧 ellcarepharma500@gmail.com
All reports will be handled discreetly and without fear of retaliation.
📝 Final Note
This Code of Conduct is not just a document—it’s a reflection of who we are as a company. Upholding these standards helps us build lasting trust with patients, doctors, vendors, and one another.
Let us commit to doing the right thing, even when no one is watching.